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Do You Want to be Known as an Oil Dealer or Comfort Provider?

By Philip J. Baratz We have a number of clients who have chosen to stick with the path that their grandfather trail blazed two generations ago, by selling heating oil to homeowners, along with...

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Electronic Payments: Tips to Keep in Mind This Winter

With over ten years of experience in payment processing for the fuel industry, the AVATAS team understands that the electronic payment process can seem complex at first. However, it’s extremely...

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Company Value: The Long Strange Trip

By Steven ABBATE, President of CETANE ASSOCIATEs It’s spring tour time again.  Every year around this time the various industry associations host their annual meetings to discuss the past season and to...

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What Ails Your Sales?

By Stephen Bennett Is your company practicing “sales prevention?” It could be that your company is afflicted with that malady but is blithely unaware of it. So warns Megan Smith-Gill, owner and...

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Small Business Owners Feel Optimistic about Their Businesses, Yet Bleak on...

A majority (71%) of small businesses owners feel positive about the current state of their business, yet concerns remain about the economic outlook through the end of the year, according to the U.S....

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Many Customer-Centric Strategies Fail to Reach Their Potential According to a...

To keep pace with rapidly changing business environments, companies are under the gun to put customers at the center of everything. Many businesses are implementing customer-centricity strategies at...

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Most Small Business Owners at Risk for a Disaster

A new survey by Nationwide reveals that three in four small business owners do not have a disaster recovery plan, but more than half say it would take at least three months to recover from a disaster....

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Opinion: The Vision of Jerks

By Misty Sexton I recently read an interesting article that claimed many of the best known, top-level executives and trail blazing CEO’s are jerks.  People such as the late Steve Jobs, Howard Schultz,...

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A Roadmap to Success

By: Philip J. Baratz There is an old adage that you can’t get anywhere if you don’t start with knowing where you are. Scoring yourself and your company can get you moving in the right direction. There...

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Lock It Up

By Collin Sullivan, Avatas National Accounts Manager Security is one of the topics that most often comes up when onboarding new customers and checking in with existing ones. Particularly PCI Compliance...

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Side by Side Cost Comparison: Paid by check vs. Paid by Credit-Card

If you don’t know the cost of customer checks, it’s good to find out By Collin Sullivan, AVATAS Payment Solutions It is no secret that a good percentage of merchants in our industry still mail out...

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OHILI, NYOHA, Leave ESEA, Make NYSEC

New York’s downstate and upstate fuel oil associations go their separate ways By Stephen Bennett Two trade associations that represent fuel oil companies in New York City and Long Island, and fuel...

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Selling Fuel Oil Online

Automated selling as a way to compete on price By Stephen Bennett The will-call business has changed, according to some in the fuel oil industry. For starters, they don’t call it will-call. “On-demand”...

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Understanding Interchange and How It Impacts Your Processing Rates

By Collin Sullivan, National Accounts Manager, AVATAS Payment Solutions As I’ve mentioned in previous articles, credit card processing can be complex, and one of the most confusing aspects of the whole...

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Elvis, Barbie, Chihuahuas, US Marines and Warm Weather

By Steve Abbate One of my favorite card games that I play with my family is Fact or Crap. If you never played, it’s fairly simple. One person picks a card, reads it and the other players state if they...

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Survey: Small Businesses, Middle Market Companies Agree Growth is Priority

Small businesses and middle market companies in the U.S. are in growth mode, according to the American Express Business Growth Pulse. The survey found that 92% of middle market firms ($10M -$1B in...

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Business Owners: Staffing is Top Challenge

Small business owners report that hiring and retaining talent is their most significant business challenge, according to a quarterly survey by Vistage Worldwide. Vistage, a global organization that...

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Wells Fargo Survey: Small Business Optimism Inches Upward in Q3

Small business optimism improved slightly in the latest Wells Fargo/Gallup Small Business Index, yet overall it has remained relatively stable throughout 2016. In the quarterly survey, which measures...

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Close-up: Specing a Propane Crane Truck

By Stephen Bennett “The biggest mistake fuel oil people make when they go into the propane business is they buy too small a truck with too small a crane,” said Roger Smith of Kurtz Truck Equipment,...

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Eric Leskinen to Lead Consulting Division of P3 Propane Safety

Eric Leskinen will be heading up the consulting division of P3 Propane Safety, the company announced. Leskinen has 27 years’ experience in the petroleum and transportation industries, his concentration...

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